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Warranty Policy

Our warranty policy states products to be free from manufacturing defects to the original purchaser for 3 years with proof of purchase. All sale or special offer merchandise is sold “as is" and warranties do not apply. Proper maintenance, including routine cleaning, replacement of worn glides, lubrication of mechanical parts and removal of products in high winds or severe climates is the sole responsibility of the owner and is required to keep this warranty in effect.

This warranty does not apply to damage resulting from improper maintenance, misuse, negligence, normal wear, abuse, accident, alteration or tampering. Accessories, cushions, fabrics, pillows, COM fabrics and glass are not covered by this warranty. Repair or modification by anyone other than the seller or an approved agent voids the warranty. Additional exceptions may apply.

The warranty period begins when the item is shipped. Our warrantly times are as follows:

  • Furniture Frames*: 3 years
  • Accessories: 1 year
  • Umbrellas & Bases: 1 year
  • Rugs: 1 year

*Components such as fabric & chair feet are subject to wear and tear and are not considered part of the frame.

Please click here to review our complete warranty policy.